![]() ![]() In order for the forwarding address to work, the email header must be the first thing in the forwarded email. If the system sees that the from address is that of a contact already in your portal, it will be logged on that contact record. ![]() If the contact doesn't already exist in the portal, it will be created based on the email address that it came from. ![]() Some people try to set up automatic forwarding to the BCC address so that they don't have to continuously add the BCC address to the BCC field, but this does not work, because it places the BCC address in the "To:" field, and then Hubspot does not see a valid email address to create a contact for or log the email to.įorwarding Address: You will want to use the forwarding address when you receive an email from a contact that you want to log into the CRM. The BCC address must be in the BCC field of the email, the contact's email address must be in the "To:" field, and the "From:" email address must be a user in the Hubspot portal. There are two different email addresses that allow you to log emails on contact records in your Hubspot portal: a BCC address and a Forwarding address The following information explains when to use each of these email addresses.īCC Address: The BCC address should be used when sending an email to a contact.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |